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How to hire a top performing Customer Success Manager?

Happy Friday TO Community!

I needed to share a blog that @Victoria Nichol recently published titled "How to hire a top performing Customer Success Manager?" The blog outlines key profiles for roles like a CSM, defining their responsibilities, and ensuring they are successful in the role. I recommend you give it a read.

This prompted me to open this topic up to the community and ask, How do you hire a top performing CSM?


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