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A former colleague and friend asked for my advice recently, and I have to say I wasn't sure what to tell her. I'm hoping this community can help. Her situation is this:
One of her team members is having a personal issue that is effecting her work. This team member has never been a top performer, but recently her results have been really sub-standard and the trouble in her personal life is making it hard for her to motivate. This is not only effecting her, but her whole team is at risk for missing targets as a result. This employee is also making a lot of excuses as to why she is not performing, such as blaming her leaders for not supporting her.
My friend would like to work with her colleague to find a way to coach her back to and above her past levels. In addition, this is in the UK so letting her go is not an easy option and her personal situation makes that option even more complex.
Yes, that's a hairy ball of wax - but I'm hoping we might help her unwind it.